TERMS AND CONDITIONS – SLOVENIA TOUR

Disclaimer – The information provided on this website is provided in good faith with the information to hand at that time.

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  • You must be walking fit.
  • The Adventurous Ewe acts as an agent and, therefore, cannot be held liable for any loss, damage, injury, death, delay, or event beyond our control, including any act of negligence by the service providers.
  • Prices are based on the group travelling together. No break aways.
  • The price as quoted, is final, subject to any unforeseen price increase beyond our control,such as schedule changes and exchange rate fluctuations. Although utmost care is taken to procure the advertised arrangements, we reserve the right to pass on any surcharges.
  • InvoiceThe client is required to submit payment within 7 days on issue of an invoice. Failure to do so may result in the automatic cancellation of the booking.
  • Payments – Payments are to be made by bank transfer or credit card. A 20% deposit is required upon booking the tour. The balance is due on presentation of the invoice, not less than 12 weeks prior to departure.  We can only guarantee the price once full payment has been received. The final payment is based on the confirmed price, less deposit made, plus any additional charges that may have occurred. The payment must reflect in our bank account prior to any release of documents. Payment in full 12 weeks before departure.
  • Travel documents – It is your responsibility to ensure you have a valid passport, valid for a minimum of 6 months after the return to South Africa and the required 2 full blank pages for travel.
  • It is the responsibility of the client to check that all details are correct on the travel documents once received.
  • Travel insurance is essential. The insurance covers, but is not limited to, cancellations due to unforeseen circumstances, pandemics, sickness, accident or injury, death, medical emergencies, loss of baggage and personal items. It is vital the client reads the wording of the policy. All expenses will be solely for your account in the event of a claim. We do not accept any liability.
  • Cancellation Policy:
  •  More than 90 days before the arrival date: No cancellation fee. Any deposits paid will be refunded in full.
  • Between 89 and 60 days before the arrival date: 25% of the total booking cost will be charged.
  • Between 59 and 15 days before the arrival date: 50% of the total booking cost will be charged.
  • 14 days or less before the arrival date: 100% of the total booking cost will be charged.
  • No-shows will be charged 100% of the total booking cost.
  • Force Majeure – We will not be responsible for any event which we or the Supplier of the service could not avoid. Such events include, but not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural disasters, fire, adverse weather conditions, closure of airports or any other cause we could not have avoided.